OpenText Unveils New AI-Powered Aviator Enhancements in Latest Cloud Editions 24.1

WATERLOO, Ontario, Jan. 23, 2024 — OpenText today announced the release of its Cloud Editions 24.1, and with it, its latest OpenText Aviator innovations. OpenText Aviatorpowers multiple AI use cases by enabling secure information management and governance across knowledge bases without customers having to move their data.

The new enhancements and integrations available in Cloud Editions 24.1 demonstrate the evolution of the strategic approach to how work can be reimagined with the application of AI to business workflows, opentext.ai.

The imperative to adopt AI now spans every industry and business sector, and it only continues to gain traction. By next year, Gartner predicts that 30% of major organizations will lean on AI-generated personalized content – an exponential leap from just 2% in 2022. Similarly, Gartner also forecasts that by 2026, specialized generative AI systems will automate 20% of routine tasks across diverse industries. This acceleration highlights AI’s prominent role in revolutionizing operations across all business sectors, and OpenText stands ready to support this transformative journey.

“The latest Cloud Editions launch isn’t just about enhancing our offerings or providing a solution. It’s about enabling a paradigm shift in how businesses operate, how industries evolve, and how we collectively engage with technology in this era of rapid transformation,” said Mark J. Barrenechea, CEO & CTO, OpenText. “Leveraging AI for impactful results depends on reliable data – without it, even the most skilled data scientists will struggle. By expanding the Aviator portfolio in conjunction with our world class information management platform, Cloud Editions 24.1 empowers customers with the tools and insights needed to get ahead.”

Now, being made available in Cloud Editions 24.1, OpenText has added the following enhancements to its Aviator portfolio:

• OpenText Content Aviator: now is available on OpenText Extended ECM, integrating conversational search, summarization, and translation within content management. Recognizing that information retrieval can be both time-consuming and tedious for employees, this update enables customers to leverage generative AI technology to help accelerate content discovery, improving employee efficiency and productivity.
• OpenText IT Operations Aviator: on SMAX efficiently resolves common IT service requests, thus minimizing the need for support staff and reducing tier-one business costs. Learn more about the early adopter program here.
• OpenText Thrust Studio: is now open through an early access program. These new tools enable developers to design, build, and deploy applications utilizing OpenText Thrust APIs more seamlessly with enhanced workflows, permissions, and decision models. With CE 24.1, OpenText also introduces enhancements to its Thrust for Partner Program. The latest enhancements provide partners with new features in OpenText Thrust Studio including a more robust set of free APIs and additional support to help create industry-specific solutions. OpenText partners interested in joining the early access program can sign up here.

“In recent years, we have witnessed how AI can profoundly change the world. Today, it is more evident than ever before that AI is the guiding compass that is steering businesses toward better efficiency, profitability, and intelligence,” said David Milette, Cofounder and Chief Technology Evangelist at SQALogic Technologies Inc. “However, we are seeing in our industry that amidst AI’s incredible power lies a conundrum: testing an evolving AI technology requires fundamental changes in the way we approach Quality Assurance as practitioners. Harnessing AI’s tremendous potential demands a shift in responsibility and perspective; OpenText makes this simple. With its Aviator capabilities, our customers can seamlessly transform challenges into opportunities by gaining essential insights needed to identify and address potential issues, refine strategies, and ensure timely and successful deliveries.”

About OpenText

OpenText, The Information Company, enables organizations to gain insight through market leading information management solutions, powered by OpenText Cloud Editions. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit opentext.com.

Source: OpenText